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Chapter Summaries
and additional information
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| Part 1 |
Introduction to Electronic Commerce |
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Chapter 1: Electronic Commerce |
| Part 2 |
Business Strategy in an Electronic Age |
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Chapter 2: The Value Chain |
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Chapter 3: Competitive Advantage |
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Chapter 4: Business Strategy |
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Chapter 5: Case Study: e-Commerce in Passenger Air Transport |
| Part 3 |
Business to Business Electronic Commerce |
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Chapter 6: Inter-organisational Transactions |
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Chapter 7: Electronic Markets |
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Chapter 8: Electronic Data Interchange (EDI) |
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Chapter 9: EDI: the Nuts and Bolts |
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Chapter 10: EDI and Business |
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Chapter 11: Inter-organisational e-Commerce |
| Part 4 |
Business to Consumer Electronic Commerce |
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Chapter 12: Consumer Trade Transactions |
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Chapter 13: The Internet |
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Chapter 14: A Page on the Web |
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Chapter 15: The Elements of e-Commerce |
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Chapter 16: e-Business |
| Part 4 |
Conclusions |
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Chapter 17: Electronic Commerce: Let a Thousand Flowers Bloom |
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